Job Description: The Lead Technician is responsible for coordinating and overseeing the daily operations of the field service team, ensuring superior customer service, high-quality maintenance and repairs, efficient scheduling, and effective communication with clients. This role leads by example, drives continuous improvement, and ensures technical excellence in all after-sales service delivery. Focus Area 1 Team…
Battery refrigeration sounds good. But do we need to rebuild our operation around it? It’s one of the first questions operators ask about any new technology. Working with DistriFresh B.V., a Dutch temperature-controlled food distribution operator, we monitored how a battery-electric refrigeration system (advantage.li) integrated into an existing fleet. We were not looking at performance…
It’s the first question most operators ask—and for good reason. In temperature-controlled logistics, failure isn’t just inconvenient. It’s costly, visible and immediate. Over nearly two years of real-world operation with DistriFresh B.V. in the Netherlands (a temperature-controlled distributor of fresh and frozen food products) we tracked performance via fleet telemetry across more than 1,800 delivery routes.…